This session was geared toward researching HOW the user researches and weeding out useless search tools and methods in your library.
There was a research project done at the University of Maryland. The purpose of this research project was to monitor how and what users researched on their "primary" search or first search.
The speaker Daniel Wendling of University of Maryland Research Librarian was very animated and thinks that ALL academic libraries should conduct these type of extensive research projects. He says that it saves money, time and increases user comfort tremendously.
Here's some of my scattered notes from this session:
Session is about analyzing the way academic users research on the web
76% Academic users use Google as primary search (1st search) from home
Questions to ask when creating assessment
- How to describe information seeking behavior?
- What are the contemporary university students information-seeking behaviors?
- How do librarians play in these behaviors?
- What is the mental methodology of a contemporary student research patterns?
Demonstration of the application prototype at
www. Ponder-matic.com
Ways to improve researcher experience
- MTagging
- Library-based tagging tool
- Social networking tools
- Academic Bookmarking
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| From Computers in Libraries 2009 Conference | 
I thought this was very good information. Next session has started.....:)

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